Refund policy
Category: Payment & Billing

​You CANNOT get a refund if the system automatically renews your premium subscription plan since you haven't canceled it before the due date.


In other cases in which you would like to get a refund, please contact us via our Customer Support email address info@acworks.co.jp. Please clearly mention the following information:
- the reason why you would like to get a refund
- your email address used for your currently premium plan
- the last four digits of your Credit Card which has been used for any purchase at our sites

Thank you for your cooperation.


Was this information helpful?
What if that does not work?
Contact Us