Category： Payment & Billing
You CANNOT get a refund if the system automatically renews your premium subscription plan since you haven't canceled it before the due date.
In other cases in which you would like to get a refund, please contact us via our Customer Support email address firstname.lastname@example.org. Please clearly mention the following information:
- the reason why you would like to get a refund
- your email address used for your currently premium plan
- the last four digits of your Credit Card which has been used for any purchase at our sites
Thank you for your cooperation.