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If you want to use our resources commercially, you must ensure that these are not the main elements of the design.

For example, you cannot sell T-shirts, mugs, pieces of vinyl, calendars, etcetera, if these have an image from our sites as the main element of the design.
This means that you must use your own designs or third-party designs to create the main elements of the composition and use images on our sites as backgrounds or secondary elements.
If multiple images on our sites are used to create the design, these will all be considered main elements, as they all belong to our sites.

Please be aware that this rule applies to both free and premium users.

​Our images can be freely used for packaging as main or secondary elements, like the label or the box package of the item, as we consider that the main element is the product itself.

Users are not authorized to use resources on our sites for commercialized products that themselves are used for packaging such as wrapping paper, paper bags, tote bags, and more. This applies to both Free and Premium users.

If you would like to use it in this case, Extra licenses are required. Extra licenses are only obtained when you are a premium member.

Users are not authorized to use resources on our sites fully or partially to create logotypes as our images cannot be associated with trademarks, real businesses, and organizations.

Please note that all our images have copyright, that belongs to ACworks and which we do not sell, so you cannot legally register them or use them to represent a brand. Also, any user is free to download exactly the same resource, which means that more than one person could be using the same logotype, and that is not possible since the logotypes are unique, registered images.

You can use our logo resources as an inspiration for a design, as part of a design not associated with a logo, as an avatar for a forum or community, or as a demo for a catalog, among other usages.

Please note that this applies to both free and premium members.​

​If you cannot log in, please check whether you have more than one account and your email address or password is correct for the account you would like to log in to.

Please clearly mention the following information:

• your email address used for login
• if you log in with your SNS account, please provide us the email address used to login to your SNS account
• a screenshot of the log in error for investigating
• your IP address

Thank you for your support and cooperation.

​If you have lost/forgotten your password, you can select the option “Forgot your password” from the login screen and then enter your email address. Remember that it must be the one linked to the ACworks account you have registered in the system. You will receive an automatic email with the instructions to create a new password.

In case you have any technical issues with this option that result in a false setup, please contact us from the email address linked to your account and we will manually create a temporary password to get your access back.

​If your account is a premium account, please cancel the premium membership before deleting your account.

Before deleting your account, please be noticed that
Once deleted, your account will be permanently removed. If you change your mind, neither the account nor any information related to it can be reactivated.

​Please click on the ‘’Sign up’’ button on the upper right corner of the website.

Should any issues or concerns arise, please feel free to contact us via our Customer Support email address info@acworks.co.jp

Please check the download limits for the different users as follows:

Free user:
As a free user, you have a limit of download numbers per day, and it varies for each of our services:

- IllustAC and SilhouetteAC: in the total of 9, the maximum numbers of downloads for AI, ESP, and PNG files in total are 1.

- PhotoAC: in the total of 9, the maximum numbers of downloads for M (Medium), L (Large), and PSD files in total are 1.

- DesignAC: in the total of 5, the number of downloads for web banners, web templates, and PowerPoint is limited to only one time per day.

If you want to extend this limit, you need to purchase one of our Premium subscriptions.

Premium user:
As a Premium user, you have no limit of downloads per day.
We want to allow our users to download a high number of resources. However, to avoid an irresponsible use of our resources, once your downloads exceed 1000 times, your account will be halted from downloading for 1 or 2 hours.

We feel that the number of downloads permitted is enough for most of our users but we understand that, in specific situations, you may need to download more resources and that still might be in accordance with our terms of use.
If you think this applies to you, please contact us explaining your situation and we will be happy to help.

​Yes, of course. You only need to register once and that account can be used to log in at all of our sites as below:

We truly appreciate your supportive feedback.